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To keep connected with us please login with your personal info
At The Travel Management Company (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit or interact with our booking platform
By using our Site, creating an account, making a booking or otherwise providing your information, you consent to the practices described in this Privacy Policy.
We may collect the following categories of personal information when you visit or use our Site:
Name, surname
Email address and telephone number
Billing and mailing address
Date of birth or age (where required for travel bookings)
Nationality or residency information
Login details (username, password)
Payment and booking details (e.g., flight/hotel preferences, booking itinerary)
Other information you voluntarily provide (e.g., preferences or enquiries)
IP address and device identifiers
Browser and operating system information
Pages visited, date/time of access, search queries
Cookies and similar tracking technologies for analytics and performance purposes
We may use your personal information for the following purposes:
To create and manage your account and booking requests
To process payments and confirm reservations
To communicate with you about your enquiries, bookings and itinerary changes
To send you marketing communications only where you have opted in
To operate, improve, and personalise the Site’s features and performance
To comply with legal or regulatory obligations
For fraud detection and prevention
We will only retain and use personal information for as long as necessary to fulfil the purpose for which it was collected, unless a longer retention period is required by law.
We use cookies and similar technologies to:
Remember your preferences and login sessions
Analyse site usage and improve our services
Deliver content based on your interests
You can usually block or delete cookies through your browser settings; however, this may affect certain functionalities of the Site.
We do not sell or rent your personal information. We may share your personal information with:
Service Providers — such as payment processors, booking engines, IT support, analytics services, and customer support platforms
Travel Suppliers — airlines, hotels, car rental companies or other third parties necessary to fulfil your booking
Legal Authorities — where required by law or to protect our legal rights
In all cases, we require third parties to implement reasonable safeguards to protect your personal information.
We use reasonable administrative, technical and physical safeguards to protect personal information against loss, theft and unauthorised access or disclosure. Unfortunately, no system can be completely secure, and we cannot guarantee absolute security of your information.
Your information may be transferred to, stored or processed in countries other than South Africa. Where this happens, we will take steps to ensure appropriate safeguards are in place in accordance with applicable law.
You may have the right to:
Request access to the personal information we hold about you
Correct or update inaccurate personal information
Withdraw consent where processing is based on consent
Request deletion of your personal information (subject to legal and contractual obligations)
To exercise any of these rights, please contact us via the details below.
Our Site may contain links to other websites not operated by us. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. The updated policy will be effective when posted on the Site with the “Last Updated” date revised.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: support@travmanco.co.za